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RFP- KBL-035-DAI-WIE Call Center

DAI-WIE

Bidding Ends: 17-Dec-2017 4:00 PM
Views: 978
Category / Sub Category: General Business Services / Human Resources, Staffing, Training
Internal Bid Ref: NA
Internal ICQ Ref: NA
Type of Solicitation: Request for Proposal
Contract Type: Fixed Price Contracts
Estimated Budget: NA
Delivery Timeframe: 14 Days
Location(s): Kabul
Bidding Starts: 04-Dec-2017 2:30 PM
Bidding Ends: 17-Dec-2017 4:00 PM
Discussion Ends: 14-Dec-2017 12:00 PM
Current Status: Under Review

Description

Installation and Configuration of Call Center in Kabul WIE HQ Offices


Amendments:

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1- Noor Ahmad (B): Can you please provide the hardware BOQ, which need to be install and configure?    05-Dec-2017 2:08 PM

2- Sayed Ibrahim (S): Yes, we have already submitted list of needed hardware, if you need more detail on that we will provide.but how through this site or by email?    05-Dec-2017 3:05 PM

3- Noor Ahmad (B): can you please send it to my email: javed.alam@ertibat.af I presume that we will be installing asterisk as the call center on the hardware. Thanks    06-Dec-2017 8:28 AM

4- kabir (S): Dear Customer! We Received your RFQ for Provision and Configuration of Call Center in DAI-WIE HQ.please give information for our below Questions. 1:Number of supervisors ? 2:Number of call agents ? 3:How many CO Lines ? 4:Group hunting number available e.g., 0201002000 or gsm number 0707080000 etc (client need to apply for hunting number)? 5:IVR required or not ? 6:How many Languages ?, Pashto, Dari or English ? Thanks and waiting for your Quick Replay!    06-Dec-2017 11:38 AM

5- Noor Ahmad (B): i didn't receive any email regarding the queries. It is very difficult for us to participate with ambiguous and incomplete information.    11-Dec-2017 7:42 AM


Buyer Info

Organization: DAI-WIE
Phone: 0785876997
Email awle_procurement@promote-wie.com
Street: Shash Darak Pharmacy Road
City: Kabul
Province: Kabul
Country: Afghanistan

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